Data controller

The controller of the personal data collected on this website is Agence d'Experts Besançon, 3 avenue de Montrapon, 25000 Besançon.

Purposes of processing

Your personal data is collected via the website forms for the following purposes:

• responding to your contact and information requests
• carrying out the valuation of your property
• organising property viewings
• drawing up and performing sale or rental mandates
• sending you property alerts matching your search criteria
• processing applications sent to the agency

Data collected

The data likely to be collected is: surname, first name, email address, telephone number, postal address, as well as information relating to your real estate project.

Legal bases

Depending on the case, the processing is based on your consent (forms, newsletter, alerts), on the performance of a contract or pre-contractual measures (mandate, valuation), or on the legitimate interest of Agence d'Experts Besançon (commercial prospecting, improvement of our services).

Data recipients

The data may be shared with partner real estate portals, technical service providers (hosting, business software) and, where applicable, the agents or commercial agents acting on behalf of Agence d'Experts Besançon. It is neither sold nor rented to third parties.

Retention period

Personal data is retained for a maximum period of 3 years from the last contact with the user, unless otherwise required by law (contractual documents are retained for the applicable statutory periods).

Your rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

• right of access
• right to rectification
• right to erasure
• right to object
• right to restriction of processing
• right to data portability

These rights may be exercised by contacting us:

• Email: contact form link
• Address: 3 avenue de Montrapon, 25000 Besançon

Security

Agence d'Experts Besançon implements appropriate technical and organisational measures to protect your personal data against loss, unauthorised access or disclosure.

Transfer outside the European Union

The data is hosted within the European Union. If certain service providers are located outside the EU, transfers are governed by appropriate safeguards (standard contractual clauses of the European Commission).

Complaint to the CNIL

If you consider that your rights are not being respected, you may lodge a complaint with the French Data Protection Authority (Commission Nationale de l'Informatique et des Libertés – CNIL): www.cnil.fr — 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07.

Changes to this policy

Agence d'Experts Besançon reserves the right to amend this policy at any time, in particular to take account of legislative and regulatory developments. The applicable version is the one published on this page.

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